Start with coverage, not a promise
A useful delivery partnership starts with a clear service map: which areas you cover, the types of goods you can carry, operating hours and capacity. A local courier, a regional fleet and a fulfilment company bring different strengths. The right collaboration begins by making those differences visible.
Follow the whole order journey
A business needs clarity from order acceptance through preparation, pickup and handover. Before connecting systems, agree who owns each step, how delivery status is shared and what happens when an address, timing or order changes.
Bring the operational details into the conversation
When approaching I-MAD, describe your coverage, available capacity, tracking options and the systems your team uses. These details help shape a discussion about delivery and fleet workflows, marketplace orders and possible MAPOS integrations.
Build a partnership that fits
The aim is a workable relationship between the business and the delivery provider. Service commitments, responsibilities, pricing and technical requirements should be agreed for the specific collaboration.