Module — MAPOS

Support.

Ticketing, SLA, portal — for you and your customers.

Services

3 services in Support.

Internal or customer-facing — a ticketing engine with SLA enforcement, queue routing, and a portal your customers can actually use.

Multi-channel intake, owners, statuses, macros.

Discovery4

Proposal2

Won3

Time-based escalation with policy per tier.

Now

4h response

1d resolve

breach

Branded portal — submit, track, knowledge base.

RowWhen

KB · paymentstoday

KB · returns2h

Used by

Brick-and-mortar to marketplace, on one stack.

Students, fees, and academic life on one record.

Time, retainers, and projects that bill themselves.

Goes with

MAPOS modules are designed to compose. Here are the three most often paired with this one.

Lebanese PCG, multi-currency, perpetual inventory bridge.

Pipelines, WhatsApp, customer 360 wired to accounting.

Multi-warehouse, perpetual valuation, barcodes.

Try it

Click around the services. Then book a call and we'll show you yours.