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For — Professional Services

Time, retainers, and projects that bill themselves.

Agencies, consultancies, and studios. Time-tracking, retainer balances, and project billing wired to accounting.

The challenge

What we hear, over and over.

Time entered late or not at all
Retainer balances tracked in a sheet
Project P&L only known after the fact

The hook

Time, retainers, and projects that bill themselves.

Agencies, consultancies, and studios. Time-tracking, retainer balances, and project billing wired to accounting.

The MAPOS stack for Professional Services

The modules that matter here.

4 of the eight, configured for professional services.

Lebanese PCG, multi-currency, perpetual inventory bridge.

Lebanese PCG— Pre-configured chart of accounts with statutory mappings.
VAT & tax— Automated VAT capture, returns, and reverse-charge handling.
Multi-currency— USD / LBP / EUR at document level with daily rates.
Payments & methods— Cash, card, online, and informal payment workflows.

Pipelines, WhatsApp, customer 360 wired to accounting.

Leads & pipelines— Configurable pipelines per team or product line.
Ticketing— Inbound queues with SLA, ownership, and escalation.
WhatsApp integration— Meta Cloud API — conversations, templates, broadcasts.
Customer 360— Orders, balance, tickets, conversations in one view.

Employees, payroll, attendance — Lebanese compliance.

Employees— Profiles, contracts, document expiry tracking.
Payroll— Lebanese payroll runs with NSSF and income tax.

Ticketing, SLA, portal — for you and your customers.

Ticketing— Multi-channel intake, owners, statuses, macros.
SLA & escalation— Time-based escalation with policy per tier.
Customer portal— Branded portal — submit, track, knowledge base.

Talk to us

Tell us about your professional services operation.

30 minutes. We'll sketch your stack and tell you whether MAPOS is the right answer.

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